We are approved by a number of state and local agencies, including DMVs and Courts nationwide. Prior to completing this course, you should confirm the benefit with the entity you were referred by to take the online defensive driving course (eg. the DMV, Court, insurance company, etc.)
2. What courses do you offer?
We offer online defensive driving courses that are approved by courts, DMVs and insurance companies for point and insurance reduction as well as ticket dismissal. Note that prior to starting any course you should confirm the benefit of attendance with the referring agency.
3. I want to take a course to get an insurance discount. Do you offer courses for seniors or others who want insurance discount training?
Yes! It varies by state who is allowed to take a course for an insurance discount. (In some states only drivers age 55 and older are eligible to receive an insurance discount by completing a course.) Please confirm with your insurance agent about the benefits of taking a defensive driving course.
About the Course
1. What if I don't pass the final quiz?
Quiz questions are entirely based on the chapter material covered, and are multiple choice or true/false. Most courses allow multiple attempts at completing the final quiz.
2. Do I have to be in front of my computer and do the whole course in one sitting?
Nope! You can log out and log back in as often as you want. Because the course is divided into chapters, you can complete a chapter or two, take a break, and come back. The system will remember where you left off and give you credit for the time you already spent in the course.
3. Can I use any browser?
Yes. Our course works on any of the standard PC and Mac browsers, and even on smart phones, netbooks and other internet devices.
4. What is my login?
Your login is your driver license number and should be entered from your actual license. When returning to the course, you need to enter your driver license number the same way you did when you first registered, and both your login and your password are case sensitive.
5. Do you report my traffic school completion?
Certificates and completion reporting is handled differently for each state, county and/or court. Additional details will be explained during registration.
Certificate Delivery
1. What certificate delivery options do I have?
Delivery options for the completion certificate are different for each course. The options available for your course will be listed on the registration page. If your course offers a downloadable certificate, you will need Adobe Acrobat Reader to view the document.
For courses offering expedited shipping, the certificate will be sent the next business day following your completion. If you opt for 2nd Day or Overnight delivery, you will receive a tracking number in email when the certificate is shipped.
If you find that you are facing a tight deadline for completion, consider contacting the court for an extension. If you have already received an extension and no others are available to you, then expedited shipping is available for an extra fee. If you wish to change your shipping method, please contact our customer service department for assistance.
2. How long does it take for my certificate to be delivered?
Our certificates are processed Monday-Saturday by 9:00 AM Pacific Standard Time. Users completing after the cut-off time will be processed the following business day. We ask you to allow three to five days for delivery of your certificate via regular first class mail. Premium delivery services are available for an additional fee. Downloadable certificates are usually available within 30 minutes after completion.
3. My certificate is due today. Can I still take your course?
In most situations, yes! Since our course is provided entirely online, if you complete your course before midnight (PST) tonight, it will have today's completion date on the certificate. For courts where the completion data is sent to the court electronically, this is sufficient.
For courts that require that you turn in your certificate, you will want to contact the court. It may help to tell them you are enrolled with a traffic school but need additional time to complete the course and turn in the certificate. In many cases, you can request an extension online - check your court's website.
If you are granted a continuance, be sure to complete the course in time to receive the certificate in the mail so that you can turn it in on time.
4. Do you send my certificate directly to the court?
That depends on the requirements for the state and court handling your citation. In many cases, we send the certificate directly to the student. However, some courts require that we report completions to them electronically.
Check the "Course Instructions" on the registration page for your court. There you will find certificate processing instructions specific to the court you're dealing with.
Course Payment
1. How do I make my payment?
You may make your payment online by using a credit card or a bank debit card. We accept Visa, MasterCard, American Express and Discover. If you are uncomfortable submitting your payment online, you can contact our customer support representatives at 800-660-8908.
Policies and Procedures
1. What is the course cancellation/refund policy?
You can cancel the course at any time and request a refund if a completion certificate has not been issued.
All refunds will be credited back to the original credit card that was used to pay for the course. Qualified refunds will be issued within 10 days following receipt of an eligible cancellation request. Refunds will not be issued once a completion certificate has been issued.
2. Is your website secure?
Yes. Our site takes advantage of the latest security features available to ensure that all student information including personal data, credit card numbers, etc. is encrypted and secured. We are a Verified Secure Site and our verification certificate is available by clicking on the Secured Site logo to the right.
3. I forgot my password. How can I find out what it is?
If you provided a valid email address upon registering for the course, your login and password was emailed to you. If you do not have access to email, or did not provide an email address at registration, please contact customer support at 800-660-8908.
You can also request your username and password from the Login Page
4. I am done with the material but the chapter timer still has time left. What can I do?
If your course has chapter timers, you must spend at least the minimum amount of time in the chapter so that the timer reaches 0:00. Until that time, you will not be able to progress to the chapter quiz. If you are a fast reader, we recommend that you take extra time reviewing anything that is emphasized, bold, highlighted, colored or boxed as well as the Let's Review. If you still have time to wait, please enjoy one of our Comedy Break videos.
Technical Troubleshooting
1. I am having trouble logging in, am I doing something wrong?
There are a few simple things you can do that should clear up your problem:
Created by The World Famous Improv Comedy Club, our goal is to provide a Fun Fast and Low Price Traffic School which you can complete from the comfort of your own home.
Based on a simple notion that defensive driving course doesn't have to be dry and boring, our online traffic schools have undergone numerous traffic safety studies and time after time have proven to be effective in reducing future traffic collisions and traffic tickets. Yet, the course is formatted for the 5th Grade reading level making this traffic school very simple and easy to complete even for the most technically challenged.
Need more reasons to pick The Improv Traffic School?
100% Online - No Proctored Exams
Easiest Multiple Choice Quizzes - Guaranteed to Pass
All Quizzes are open book and offer UNLIMITED RETAKES at no additional charge
Never a hidden fees - you see the entire cost of the course, certification and delivery before you submit your payment
Unlimited login privileges
Complete all at ones or in small increments
READY TO GO OR NEED MORE INFO...
YOUR PLACE / YOUR PACE
Traffic School online is the fastest and easiest option for satisfying State or Court requirements, reducing points from your driving record, or saving big bucks on your insurance rates. Improv courses are 100% Online so you can login any time and pick up where you left off:
Start at work (it will be our little secret)
Do a little at lunch
Come back another day over a cup o' Joe at your favorite coffee shop
And, of course, you can always do it at home
Ran into jam - We are here to help
7 days - US-Based Customer and Tech Support
ready to help you with any questions. Just call us at
The price you see is the price you get - no strings attached. We stand behind our prices and our courses, and make sure you get the best value for your money. One price includes everything you need for a successful completion, including:
Your Certificate of Completion (whenever possible, we also report your completion to the Court and/or DMV.
Electronic processing (where available)
A copy of your Traffic School Certificate by email or regular post, if required - expedited overnight options are also available.
MONEY BACK GUARANTEE
Clear, clean and simple: Sign up for an Improv Traffic School or Defensive Driving course. If you don't like it, for any reason, we will refund 100% of your course fee at any time prior to your completion of the course - no questions asked.
We are so certain you will like our defensive driving courses that we offer you an option to start the course without a payment
* This policy does not apply to those students taking our Arizona course. State of Arizona rules requires students to pay for the course before starting the online program.
READY TO GO OR NEED MORE INFO...
Is this course approved?
We are approved by a number of state and local agencies, including DMVs and Courts nationwide. Prior to completing this course, you should confirm the benefit with the entity you were referred by to take the online defensive driving course (eg. The DMV, Court, Insurance Company, etc.)
Can I use my browser or do I need special equipment?
Our course works on any of the standard PC and Mac browsers, and even on smart phones, netbooks and other internet devices.
Can I fail the course?
No, as long as you complete chapter material you will pass and receive your certificate of completion.
How fast can I get my certificate?
You can complete the course in one sitting and get you certificate within 30 minutes of completion.
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Ken R. To Ken, we are really sorry...
...Easiest Defensive Driving School Class...
Cindy A.
...This Arizona Defensive Driving Course" was so easy! And their friendly staff was there to assist when I needed help.
Robert S.
...I actually enjoyed it. Their Arizona Defensive Driving Course is completely online!
Samantha W.
The Best Traffic School...
Gayot Publications
...Never thought that I could enjoy Traffic School
MaryBeth M.
...Having now completed this Defensive Driving program; I would highly recommend this "comedy traffic school" course to anyone who is serious about improving their road awareness...
Scott W.
...few people can poke fun while still showing respect for the audience... GREAT TRAFFIC SAFETY COURSE
Rev. Miller.
...Improv Traffic School Rocks!...
Michael F.
Thank you for taking pain out of Traffic School.
April C.
Your Traffic School should be mandated for every California driver.
Drew K.
Driving for 30 years, I thought I knew everything, your defensive driving course convinced me that there is room for improvement. While it was fun and simple, it definitely drove a few points home. Thank you for making your online defensive driving course available in New Jersey.
Sam K.
Any Florida driver can benefit from this great traffic school class ...being fun is an extra bonus.
Enrique E.
I took Florida Online Traffic School a few times, but Improv's was the best.
Ashley A.
At first I didn't think that this Defensive Driving class was for real.. but I am glad it was, I truly enjoyed it.
Julie Y.
This Online Traffic School is the only way to go.
Cindy L.
Improv Traffic School has done it again. Best online traffic school course I ever took.
Mary K.
What a great Traffic School Course...
Kerry C.
Thank You for making Traffic School Painless...
Brad D.
Thank You, Improv, for making traffic school easy and fun... Nobody likes taking traffic school, but I actually enjoyed it!
Kevin L.
There are Traffic Schools and there is Improv Traffic School, you guys are Great!
Linda V.
Aware Driver Online Course
10 Fun N' Easy Modules
Easy to Read
Unlimited Comedy Breaks Featuring Top Performers
No Time Limit to Complete
Unlimited Login Privileges
Stop and Go as Many Times as You Like
Test Requirements
2-3 Multiple Choice Review Questions — NO PASSING GRADE Required
NO Final Exam required.
Certificate and Reporting
Your Certificate of Completion will be processed the same day. The Certificate can be printed directly from the Table of Contents page in your account. Simply log back into your account and look for the link to print your certificate. You will need Adobe Acrobat Reader in order to see and print your Certificate. This program is available for free on the internet.
